Workplace violence, discrimination, and gender perspective: what companies need to review

Training and internal investigations to prevent labor risks, address sensitive complaints, and strengthen labor compliance with a gender perspective.
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Learn about key points regarding the prevention of workplace violence, discrimination, gender perspective, training, and internal investigations in companies.
Introduction

The prevention of workplace violence, discrimination, and the promotion of substantive equality are now part of labor compliance for companies in Mexico.

Having internal policies is not enough. Companies must train all employees, have clear reporting mechanisms, and know how to act when a situation related to workplace violence, discrimination, substantive equality, or a gender perspective arises.

The challenge lies not only in prevention. It also lies in investigating correctly, documenting with method, and handling sensitive complaints with confidentiality, independence, and traceability.

What sets us apart

A specialized approach for sensitive issues

Training and internal investigations regarding workplace violence, discrimination, substantive equality, and a gender perspective require more than just regulatory knowledge.

They demand sensitivity, methodology, confidentiality, and a clear understanding of how companies operate when faced with sensitive complaints.

Our Labor Consulting & Compliance team combines expertise in Mexican labor law with an international perspective on compliance, preventive training, and internal investigations in complex corporate environments.

This approach allows us to support companies with a rigorous, preventive, and traceable methodology, aimed at training all employees, addressing sensitive complaints, and reducing labor, reputational, and operational risks.

Key aspects

What companies need to review

TRAINING FOR ALL EMPLOYEES
Companies must ensure that all employees receive training on workplace violence, non-discrimination, substantive equality, and a gender perspective.

This training should not be limited to an information session. It must help prevent misinformation, provide clarity on internal mechanisms, and strengthen a culture of workplace prevention.

Additionally, certain roles with responsibilities for supervision, handling complaints, or decision-making may require specialized training.
INVESTIGATION OF SENSITIVE COMPLAINTS

Having policies is not enough if they are not updated, aligned with company operations, and communicated correctly.

Non-discrimination protocols, policies linked to NOM-035, Internal Labor Regulations, reporting channels, internal committees, counselors, and preventive documentation mechanisms must be clear, applicable, and consistent with how the company handles complaints, internal investigations, and employment decisions.

REPORTING AND FOLLOW-UP CHANNELS

Companies must verify that their employees are aware of the internal channels for reporting situations of workplace violence, discrimination, harassment, or bullying.

It is also necessary to confirm that these channels have documented processes for handling, escalation, and follow-up.

Preventive documentation AND TRACEABILITY

Traceability is key to any labor compliance program. Companies must be able to prove training, internal communications, report handling, case follow-up, and preventive actions.

Without sufficient documentation, a company may be left in a reactive position when facing a complaint, inspection, or litigation.

POLICIES, REGULATIONS, AND INTERNAL MECHANISMS

Gender perspective, non-discrimination, and the prevention of workplace violence can be relevant in inspections, internal complaints, administrative proceedings, or labor disputes.

Therefore, companies must verify whether they have the evidence, criteria, and internal personnel prepared to respond.

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How can we help you?
Training for all employees on workplace violence, substantive equality, gender perspective, and non-discrimination.
Specialized training for areas with supervisory responsibilities, complaint handling, or labor decision-making.
Support for sensitive internal investigations.
Review of the Non-Discrimination Protocol, internal policies, Internal Labor Regulations, and mechanisms linked to NOM-035.
Diagnosis of reporting channels and follow-up procedures.
Preventive documentation and preparation for labor inspections.
Be proactive

Why address these issues now?

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Because labor compliance can no longer be treated as just a folder of documents.
Companies must be able to prove that they train, communicate, implement, and document their internal prevention mechanisms.

A policy that is unknown, a protocol that is not applied, or a complaint that is not documented can become a labor, reputational, and operational risk.

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