
During the collective bargaining agreement review, Nacional Monte de Piedad faced a critical scenario: a scheduled strike notice that threatened to halt operations nationwide. The economic climate—marked by rising inflation and the increased value of gold—drove up union expectations, creating a complex point of tension. The risk was not only labor-related but also operational and social, given the potential impact on more than 2,300 employees and 300 branches.
Applying the principles of Labor Engineering, our firm designed and implemented a strategy focused on:
Multivariable Negotiation:
Reconfiguring the economic proposal by considering external factors such as inflation and market conditions to achieve a viable balance.
Institutional Coordination:
Articulating the involvement of labor authorities and all parties to create the conditions for an agreement.
Conflict Containment:
Managing the negotiation process to prevent escalation into a strike while maintaining operational stability.
Through strategic and coordinated intervention, decisive results were achieved:
Strike Averted:
The strike notice was successfully deactivated, maintaining operational continuity nationwide.
Balanced Agreement:
Improved labor conditions aligned with the economic reality and the institution's viability.
Institutional Stability:
The organization's operations and social impact were protected, preventing any negative effects on employees and users.




